Terms & Conditions

Prices must be paid in US currency.
All prices subject to change without notice.

Placing Orders

Our experienced sales staff is happy to take your orders over the phone or via fax transmission. Simply call 215-957-9333 and select option 1 for sales.

Terms

New accounts require 100% prepayment with your first order. Terms of payment are Net 30 Days with established credit. Custom order items require minimum 50% prepayment. Orders from outside the Continental United States require 100% prepayment. Customs clearance and duty charges are the responsibility of the purchaser.

Payments

We accept payment by Visa®, MasterCard®, American Express®, Discover Card, check, and money order.

Freight

All orders are F.O.B. Warminster, PA. Freight can be estimated upon request.

Tax

Purchasers shall pay sales and use taxes as required.

Quotations

We reserve the right to correct stenographic errors and to reject orders if credit is unsatisfactory. Prices do not include taxes or freight. Quotations are valid for 60 days (unless otherwise noted).

Returns/Exchanges

If you are not satisfied with your purchase, upon Eagle Stainless’ authorization, full credit, equal exchange or money back may be given for standard stock items. A 15% restocking charge may be applicable. All items must be sent back prepaid, unused, and in original condition, within 45 days of shipping date.

Cancelled Orders

Cancelled orders must be approved by Eagle Stainless in writing. A restocking charge of 25% of the total cost of the cancelled order may apply.

Claims

A package which is damaged or lost during transit will be the responsibility of the carrier.

Limited Warranty

Seller Warrants products to be free from defects in materials and workmanship at the time of shipment and to be in compliance with the pertinent, applicable industry standards. Seller’s liability under this warranty shall be solely limited to repair, replacement or credit, at seller’s option, with respect to items returned to seller at buyer’s expense within forty-five (45) days after shipping. Seller shall not be liable, under any circumstances, for consequential and/or incidental damage, including, but not limited to, personal injury, labor costs or loss of profits.